Privacy Policy
PRIVACY POLICY
The Courtyard Apartments
Effective Date: January 1, 2026
1. Introduction
The Courtyard Apartments (“we,” “our,” or “us”) is committed to protecting the privacy and security of our residents, applicants, guests, and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in connection with our property located at 4601 Woodland Avenue, Vernon, Texas 76384, and through our website at https://www.liveatthecourtyard.com.
By applying for residency, leasing an apartment, visiting our website, or communicating with us, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We collect personal information necessary to evaluate applications, manage leases, and operate the property. This may include identifying information such as your name, date of birth, Social Security number, government-issued identification, phone number, email address, and current or prior addresses.
We may also collect employment information, income verification documents, banking or payment details, and credit or background screening results in connection with your rental application.
During residency, we collect lease agreement details, rent payment history, maintenance requests, communication records, and resident portal activity conducted through ResMan.
When you visit https://www.liveatthecourtyard.com, we may automatically collect technical data such as IP address, browser type, device information, and cookie-related data. If you submit an inquiry form, we collect the information you voluntarily provide.
Common areas of the property may be monitored by security cameras for safety and operational purposes. Cameras are not installed inside private residential units.
3. How We Use Information
We use personal information to process rental applications, conduct screenings, verify employment and income, execute and administer lease agreements, process payments, coordinate maintenance services, communicate property-related updates, maintain safety, and comply with applicable laws.
We do not sell personal information to third parties.
4. How Information Is Shared
Personal information may be shared with trusted service providers when necessary to operate the property. This includes ResMan, screening agencies, payment processors, maintenance vendors, professional advisors, and governmental authorities when legally required.
Service providers are expected to use reasonable safeguards and use information only for legitimate business purposes.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no electronic system can be guaranteed to be completely secure.
6. Texas Data Privacy Compliance
We comply with applicable Texas and federal data protection laws, including breach notification requirements. In the event of a legally defined data breach involving sensitive personal information, affected individuals will be notified as required by law.
7. Email Communications
If you provide your email address, we may send communications related to your application, lease, payments, maintenance, or community matters. You may opt out of non-essential communications by contacting our office.
8. SMS / Text Message Communications
If you provide your mobile phone number, you expressly consent to receive text messages (SMS or MMS) regarding leasing information, application updates, rent reminders, maintenance notifications, and property announcements. Message frequency may vary. Message and data rates may apply based on your carrier plan.
You may opt out at any time by replying STOP to any message, calling 940-552-8837, or emailing vernonleasing@gmail.com. After opting out, you will receive confirmation and no further SMS messages unless you opt back in. For assistance, reply HELP or contact our office.
Consent to receive text messages is not required as a condition of renting. We do not sell or share mobile numbers for marketing purposes.
9. Data Retention
We retain personal information only as long as reasonably necessary to fulfill lease obligations, comply with legal requirements, resolve disputes, and enforce agreements.
10. Your Rights
You may request access to personal information we maintain about you, request correction of inaccurate information, or request deletion where legally permissible.
Contact:
The Courtyard Apartments
4601 Woodland Avenue
Vernon, TX 76384
Phone: 940-552-8837
Email: vernonleasing@gmail.com
11. Children’s Privacy
Our services are not directed toward individuals under 18 years of age.
12. Policy Updates
We may update this Privacy Policy periodically. Updates will be posted on https://www.liveatthecourtyard.com with a revised effective date.